Survey Template Library
SurveyMonkey's online survey tool lets you choose from pre-built survey templates that make getting started fast, easy and fun. Yes, even fun.
All template questions are methodologist certified and can be customized to fit your survey needs.
Example Survey Templates
Employee Satisfaction Survey Templates
HR Survey Templates
Healthcare Survey Templates
Business Survey Templates
Marketing Survey Templates
Market Research Survey Templates
Education & School Survey Templates
Non-Profit Survey Templates
Meeting Survey & Event Planning Survey Templates
An effective customer satisfaction survey program should focus on measuring customer perceptions of how well the company delivers on the critical success factors and dimensions of the business. These usually include factors like service promptness, staff responsiveness, and understanding of the customer's problem.
Sample Surveys
Sample Customer Satisfaction Surveys
Customer Service: Brief Version
This brief customer service survey serves to address service quality, value, speed, and level of responsiveness to customer needs.
(Download PDF)
Customer Service: Detailed Version
This detailed customer service survey asks participants about their level of satisfaction during an in-store visit. Topics of inquiry are: quality of salesperson, quality of store/location, and history of client experience/purchases at that particular store.(Download PDF)
Non-Returning Customer Survey
Understanding why recent customers do not plan to return to a particular store, this survey addresses reasons for dissatisfaction and requests suggestions on how the store can improve.(Download PDF)
Employee Internal Satisfaction with Departments
The employee internal satisfaction survey is for companies with multiple departments to determine the efficiency and effectiveness of those departments as perceived by their fellow employees.(Download PDF)
Employee Satisfaction Survey: Brief Version
A brief version of the larger Employee Satisfaction Survey, this questionnaire serves to obtain a brief snapshot of employee climate. Some of the topics addressed in the survey include: perception of job description, position within the company, relationships with supervisors, advancement opportunities, and overall satisfaction.(Download PDF)
Employee Satisfaction Survey: Detailed Version
Gathering information on employee satisfaction, this survey focuses on how employees feel about their job description, position within the company, relationships with colleagues and superiors, advancement opportunities, and overall satisfaction.(Download PDF)
Employee Satisfaction with Management
Evaluating employee satisfaction, this survey focuses on employee satisfaction with direct and senior level management. Aspects of satisfaction include: amount/quality of contact, level of professionalism, ability to lead, and efficiency.(Download PDF)
Association Conference Evaluation - Detailed Version
The convention/conference evaluation is for associations and businesses to determine the effectiveness and quality of their recent gathering. This survey addresses current members of the organization/business who attended the recent convention.(Download PDF)
Association Member Satisfaction Survey
This association member satisfaction survey asks members about their overall engagement and satisfaction in the organization. The questionnaire addresses event attendance/value received, networking opportunities, and overall benefit of membership.(Download PDF)
Association Pre-Conference Planning Survey
Requesting information from prospective conference attendees, this association survey allows event planners to anticipate needs/desires of members to prepare for a conference/convention.(Download PDF)
Association Salary Survey
The purpose of this survey is to determine salary and promotion rates for professionals within the same field.(Download PDF)
Sample Survey
Customer Satisfaction Survey
Customer Service Survey
Employee Satisfaction Survey
Employee Survey Template
Other Sample Questionnaire
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